Bulletproof Dental Practice Podcast Episode 34

Hosts: Dr. Peter Boulden & Dr. Craig Spodak

Reposted from Dentistry Uncensored with Howard Farran

Key Takeaways:

• There seems to be a lot more opportunity in the Atlanta area focusing a new practice in more rural areas.
• Having great chair-side manner is key to success in dentistry. Some of that manner is inherent, but it can be developed with real-world training.
• Solo dentists have great advantages in providing excellent customer experiences, quality, and value.
• Dental corporations bring competition, which in turn makes the entire industry healthier.
• Dental offices never stop needing new patients, nobody keeps their new patients for life.
• Society is changing, but dentistry has been the same cottage industry that it’s been since inception.
• Writing down your goals is a key step in making them happen in your life.
• Partnerships in dentistry are hard. Be very careful when choosing partners for your business.
• Org charts are important. Make sure roles are clear, especially with your partnerships.
• Focus your attention on working “on” your business, instead of working “in” your business. Don’t wait to plan your business until the end of the week, do it first.

References

Dentistry Uncensored

Influence by Robert Cialdini

Persuasion by Robert Cialdini

Under Armour® Protect This House

Abundance by Peter Diamandis

Ask Gary Vee with Gary Vaynerchuk

Bulletproof Dental Practice Podcast Episode 33

Hosts: Dr. Peter Boulden & Dr. Craig Spodak

Guest: Dave Monahan, CEO of Kleer

Key Takeaways:

• Kleer is a cloud-based dental care plan that helps dentists connect with patients who want more service.
• 50% of consumers in the US don’t see the dentist on an annual basis.
• Dental insurance is too complex, too many limitations, too expensive. Consumers and dentists both are frustrated with the system.
• Consumers want more dental care, but they face issues with cost, fear of cost, and not having any coverage.
• Customers want something that is simple, affordable, transparent, and something they can trust.
• Kleer removes the middle man (insurance company) from the process, which removes complexity and cost.
• Consumers overestimate dental procedure costs from 200-500%.
• Dentists on the Kleer plan keep about 90% of all payments.
• Patients who opt in to a membership plan will accept more treatment, creating a win-win for dentist and patient.
• Kleer offers three plans; children, standard, & perio.
• OFFER FOR BULLETPROOF DENTAL PRACTICE NATION: Kleer is free to implement, and for dentists who implement after listening to this podcast, Kleer will waive their fees for the first three months of use! Contact Dave at dave@kleer.com!

References

illumitrac

Quality Dental Plan

Bulletproof Dental Practice Podcast Episode 32

Hosts: Dr. Peter Boulden & Dr. Craig Spodak

Guest: Chuck Blakeman, entrepreneur and presenter at GOTT Summit

 Key Takeaways:

• GOTT stands for Get Off The Treadmill, the annual summit is all about creating a dental practice that produces BOTH time and money.
• 70% of business is similar/generic. Problems are the same across industries. Business has little to do with the craft itself, but everything to do with the way people work.
• Dentists really need to get off the treadmill of working in business to work on business and be free to do the things they love.
• Separation of work and private life is false.
• Practice owner’s game is about how to make more money in less time.
• Need to demand both time and money from your career.
• Research shows there is a proportional link between happiness and money up to $70-80k, above that the level of happiness diminishes with each additional dollar.
• Key questions: What do I want out of life? What kind of practice do I need to build to give me that kind of life? What kind of stuff do I need (or not) to support that lifestyle?
• Chase your end, use time and money to get what you want.
• Your dental career and/or practice should be an expression of your own vision.
• 2/3 of all people who’ve lived to be 65 – in the history of the earth – are alive right now. The first person who is going to live to the age of 150 has already been born.
• For thousands of years the #1 motivation was survival. We’re now entering the participation age, where the #1 motivation is significance.
• 70% of people in your practice are phoning it in. Only 30% are engaged.
• 51% of everyone at work in the US is actively looking for a job.
• 86% of people at work in the US would take a job that dropped into their lap. Only 14% would not take another job and are happy with their current position.
• If you believe people are stupid and lazy, you will end up with a practice where everyone is stupid and lazy. If you believe people are smart and motivated, 4 out of 5 people will respond as smart and motivated.
• Cost of turnover is between 50-800% of annual salary. It’s a cost no business should plan to afford. Great hiring is KEY.
• We want leaders, not managers. Managers tell, leaders ask.
• 50% of businesses fail in 5 years, 80% fail in 10 years. 98% of the reason businesses fail is because somebody got tired, and it’s because they had the right motivation and the wrong process.
• How do you get to the point where your practice continues to grow, while you are being strategic as a leader?
• Most of us tend to make decisions based on the short term, and that’s the #1 issue in our lives.
• Are you making decisions based on where you are, or on where you want to be?
• So, what’s the magic formula? Step 1 is to change your mindset and intention.

 References

Making Money is Killing Your Business by Chuck Blakeman

Why Employees Are Always a Bad Idea by Chuck Blakeman

GOTT Summit

The Human Side of Enterprise by Douglas McGregor

Built to Sell by John Warrillow

Small Giants by Bo Burlingham

 Tweetables

“Use your practice to build your lifetime goals.” -Chuck Blakeman

“We are meant to live every day of our life fulfilled.” -Chuck Blakeman

“The most important person is not the leader, but the first follower.” -Dr. Craig Spodak

“We want leaders, not managers. Managers tell, leaders ask.” -Chuck Blakeman

“If you want to sell your business it’s probably because it doesn’t work for you.” -Dr. Craig Spodak

“The business that anybody would want to buy is the one you wouldn’t want to sell.” – Chuck Blakeman

“Being a leader is simple, but it’s not easy.” -Chuck Blakeman

“If anyone comes to you with a complex solution, it’s probably a bad solution.” -Chuck Blakeman

“You get what you intend, not what you hope for.” -Chuck Blakeman