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Bulletproof Dental Practice Podcast Episode 161
Hosts: Dr. Craig Spodak & Dr. Peter Boulden
Guest: Perrin DesPortes
IntPerrin DesPortes, Jr. is a co-Founder and Partner of TUSK. He has over 25 years of leadership, sales, operations, and P&L management experience in the dental industry, having rebuilt and successfully led 3 different businesses for Patterson Dental Supply.
TUSK Partners provides industry-leading resources to group dental practices and DSOs. They combine over 50 years of experience with a progressive vision to create the greatest value and impact for their clients. TUSK helps their clients START, GROW and ultimately SELL their group dental practice or DSO.
Key Takeaways
● Introduction
● TUSK Podcast & Origins
● Hitting the Debt Funding Wall
● Retaining Top Talent
○ Recruiting
○ Motivating and Retaining
● Pathway to Equity/Associates
● Increasing the Value of your Practice
● Creating a Culture and Framework
References
Tweetable
“Associate turnover is the #1 problem in all group practices and it doesn’t matter if you’re two locations or if you’re two thousand and two.” Perrin DesPortes
“Don’t take your first job based on the money, take your first job based on who your mentor is going to be and what you can learn from that person.” Perrin DesPortes
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Bulletproof Dental Practice Podcast Episode 160
Hosts: Dr. Craig Spodak & Dr. Peter Boulden
Key Takeaways
● Introduction
● Dr. Boulden Issues an Apology
● Your Last Dance
● Pandemic Proof
● Amplification
● Writing Your Next Chapter
● Vision Practices
● See it for Yourself
● My Life is Dope and I Do Dope Sh!t
● Story of the Bear
● What Does My Last Dance Look Like?
● Bellus3D
● Go Boldly
● SWOT Analysis Template - NEXT PODCAST!
References
“Happy Together” Youtube channel
The Top Five Regrets of the Dying by Bronnie Ware
Tweetable
Make a mission that’s bigger than you and your dental practice. -Dr. Spodak
There needs to be a bigger voice. -Dr. Spodak
Happiness is not the absence of problems. Happiness is better quality problems. -Dr. Boulden
SHOCKAROO. -Dr. Boulden
What are the skill sets we want to put in our last dance? -Dr. Boulden
Express your feelings, don’t work so hard, and live a life true to yourself, not the one people expect. -Dr. Spodak
Don’t be part of that dialogue and don’t be apologetic for it. -Dr. Spodak
Text ‘bulletproof’ to 33777 to stay in the know about all things Bulletproof, and buy the book HERE!
Bulletproof Dental Practice Podcast Episode 159
Hosts: Dr. Craig Spodak & Dr. Peter Boulden
Guest: Dr. Miguel Stanley
Key Takeaways
● Introduction
● COVID Effects and Changes
● Reprogramming Marketing to Safety
● Accommodating Patients
● Empathetic Leadership and Struggles
● Slow Dentistry in Covid
○ Cleaning Floors
○ Top-Down
○ Disinfecting Packages and Contents
○ PPE
○ Contactless Hand Washing
○ Downsizing Operatories
○ Virtual Front Desk
○ Mouth Rinse/Gargle
○ Iodine Spray
○ 60% Capacity
○ Aerosols
○ PrePaid Appointments
● Quality Practices
● PPP, COVID Models and Protocols
● Supplements
● Getting Back to Work
● Creating a Fund to Market the Importance of Dentistry
● Craftwork
● Smart Controls at Work
● Trading Short Term Greed for Long Term Greed
● Changes
References
Covid Relationship to Slow Dentistry
Tweetable
“Confused and unfearful.” -Dr. Spodak
“Put on your gloves and fight.” -Dr. Stanley
“There is no shame in losing your business when the world is on fire.” -Dr. Stanley
“Covid-Style Marketing” -Dr. Boulden
“You can’t polish a turd.” -Dr. Boulden
“Dentistry is safe - everybody’s going to need us.” -Dr. Stanley
Text ‘bulletproof’ to 33777 to stay in the know about all things Bulletproof, and buy the book HERE!
Bulletproof Dental Practice Podcast Episode 158
Hosts: Dr. Craig Spodak & Dr. Peter Boulden
Guest: Dr. Tim McNamara
Key Takeaways
● Introduction
● Signage & Visibility
● Brand Recognition
● Marketing & Rent
○ Invisible Strings
● Opportunities and Silver Linings
○ Mindset
○ Consolidation
○ Cash Flow Matters
○ Bitcoin
● The Value of a Business
○ Ebitda & Net Profit
● Habitual Ownership
● Pivoting
● Freelancing & Entrepreneurship
○ What Lights You Up
● Grow in the Dip
● EGO
● Make Sure What You’re Buying Makes Sense
● Moving the Needle in your Happiness
● Your P&L is your Freedom
● Sniff Out the Bullsh!t
● Dr. Tim McNamara Part 2 Coming Soon!
References
TUSK podcast
Tweetable
Visibility is key. -Dr. Boulden
Dentists see the micro, not the macro. -Dr. Spodak
Business is opportunity. -Dr. Tim McNamara
Dentistry provides everything we could possibly need. -Dr. Tim McNamara
Everybody’s got a plan until they get punched in the face. -Mike Tyson
You’re a spring! -Dr. Tim McNamara
Open your eyes to see the string. -Dr. Tim McNamara
Text ‘bulletproof’ to 33777 to stay in the know about all things Bulletproof, and buy the book HERE!
Bulletproof Dental Practice Podcast Episode 157
Hosts: Dr. Craig Spodak & Dr. Peter Boulden
Guest: Laura Hatch
Key Takeaways
References
Delivering Happiness book by Tony Hsieh
Tweetable
If you don’t have bats, you can’t hit a homerun. -Dr. Boulden
In the absence of a system, people will create their own. -Dr. Boulden
The experience starts before the first phone call. -Laura Hatch
Give your team a reason to love you first. -Dr. Spodak
We don’t have to have it all figured out, we just have to learn and grow together. -Laura Hatch
Text ‘bulletproof’ to 33777 to stay in the know about all things Bulletproof, and buy the book HERE!
Bulletproof Dental Practice Podcast Episode 156
Hosts: Dr. Craig Spodak & Dr. Peter Boulden
Key Takeaways
● Introduction
● Luck & Talent
● 4 Types of Luck
○ Blind Luck
○ Luck from Hustling
○ Luck from Preparation
○ Luck from Unique Character
● Being Wealthy
● “And Then What?” Exercise
References
Tweetable
Talent is overrated, hard work is what matters. -Dr. Spodak
Making money isn’t about luck, it’s about becoming the type of person that makes money. -Dr. Boulden
Fear is sometimes a great motivator. -Dr. Boulden
Being wealthy is living on less than you earn. -Dr. Spodak
Text ‘bulletproof’ to 33777 to stay in the know about all things Bulletproof, and buy the book HERE!
Bulletproof Dental Practice Podcast Episode 155
Hosts: Dr. Craig Spodak & Dr. Peter Boulden
Key Takeaways
● Introduction
● Multiple Offices
● Driving Traffic to Individual Assets is Difficult to Manage Versus Aggregating
● Same Brand, Individual Site; Different Brands, Different Sites
● Stock Photos Versus Actual Patient Photos
● Picture of You & Your Team on Your Website
● Digital Fingerprint
● Remove Barriers by Adding Pictures of Team, Pictures of Office(s), Pictures of Doctors, Sterilization, & Videos of Team, Doctors, and Office(s)
● Authenticity of Messages
References
Atlanta Dental Spa site (Dr. Boulden)
Spodak Dental Group (Dr. Spodak)
Tweetable
Do you want a branded house or do you want a house of brands? -Dr. Spodak
Text ‘bulletproof’ to 33777 to stay in the know about all things Bulletproof, and buy the book HERE!
Bulletproof Dental Practice Podcast Episode 154
Hosts: Dr. Craig Spodak & Dr. Peter Boulden
References
The Ultimate Sales Machine by Chet Holmes
The Subtle Art of Not Giving a F@#k by Mark Manson
Built to Sell by John Warrillow
A New Earth by Eckhart Tolle
Extreme Ownership by Jocko Willink and Leif Babin
Bulletproof Dental Practice by Dr. Craig Spodak & Dr. Peter Boulden
Text ‘bulletproof’ to 33777 to stay in the know about all things Bulletproof, and buy the book HERE!
Bulletproof Dental Practice Podcast Episode 153
Hosts: Dr. Craig Spodak & Dr. Peter Boulden
Guest: Dr. Simon Chard
Key Takeaways
● Introduction
● Dr. Chard’s Background
● British Academy of Cosmetic Dentistry
● PARLA toothpaste tablets
● A Touchy-Feely Moment with Craig
● Meditation, Prayer, & Positive Self Talk
● Dealing with Negative Life Events and Negative Self Talk
● Unity Across the World and Other Positives During Coronavirus Crisis
● Dr. Chard’s Plan Post-Covid
● On Dentistry and Mental and Physical Health
● Comradery Amongst Dentists
● When Inevitable Things Go Wrong in Medicine
● Closing
References
The Millennial Whisperer by Chris Tuff on Amazon
Inside The Pain-Body by Eckhart Tolle
A New Earth: Awakening to Your Life’s Purpose by Eckhart Tolle
Words of Wisdom about COVID-19
Black Box Thinking by Matthew Syed
Tweetable
If you have a lifetime of better tomorrows, you have an epic life
Your words create your reality
If you know your weaknesses, now is the time to work on them
When you’re suffering you're just expanding your capacity to feel
Dr. Simon Chard is an award-winning cosmetic dentist, international lecturer, and British Academy of Cosmetic Dentistry board director. Based just outside of London, he co-owns Rothley Lodge Dental with his wife Dr. Meghan Chard, where he practices minimally invasive restorative dentistry utilizing cutting edge technology and techniques. Dr. Simon is also a co-founder of Pärla Toothpaste Tabs, an eco-friendly and plastic free oral health care brand that is disrupting the toothpaste market. As a prominent cosmetic dentist in the industry Dr Simon has been featured in British GQ, The Times and Men’s Health. Follow Dr. Chard on instagram: @drsimonchard
Text ‘bulletproof’ to 33777 to stay in the know about all things Bulletproof, and buy the book HERE!
Bulletproof Dental Practice Podcast Episode 152
Hosts: Dr. Craig Spodak & Dr. Peter Boulden
Guest: Nathan French
Key Takeaways
● Introduction
● Nathan’s Start in Marketing
● Marketing in Dentistry
○ Storytelling
○ You Are the Guide, the Patient is the Hero
○ Survive and Thrive Filter
● Videography
○ Video is the Best Way to Capture People’s Attention
○ Best Way to Remarket & Establish Multiple Touch Points with Audience
○ Opens Doors to Alternative Marketing Strategies
○ Authenticity and Your Phone as a Production Studio
○ YouTube Ads
● Advertising and Brand Awareness
● Getting Comfortable with Yourself in Videos
○ Think of Yourself as Serving Others
○ Write 3 Talking Points Prior to Recording
○ Get to the Point
● Testimonials
References
Nathan@AttentionDriven.com
Tweetable
We are built to relay stories
Don’t let production be an impediment
Attention is the currency
If you speak from your heart, people will hear you with their heart as well
Text ‘bulletproof’ to 33777 to stay in the know about all things Bulletproof, and buy the book HERE!
Bulletproof Dental Practice Podcast Episode 151
Hosts: Dr. Peter Boulden & Dr. Craig Spodak
Guest: Patrick MacLellan – Merchant Cost Consulting
Key Takeaways:
References:
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Bulletproof Dental Practice Podcast Episode 150
Hosts: Dr. Peter Boulden & Dr. Craig Spodak
Key Takeaways:
Text ‘bulletproof’ to 33777 to stay in the know about all things Bulletproof, and buy the book HERE!
Bulletproof Dental Practice Podcast Episode 149
Host: Dr. Peter Boulden
Text ‘bulletproof’ to 33777 to stay in the know about all things Bulletproof, and buy the book HERE!
Bulletproof Dental Practice Podcast Episode 148
Hosts: Dr. Craig Spodak & Dr. Peter Boulden
Guest: Dr. Clifton Cameron
Key Takeaways
● Introduction
● Dr. Cameron’s Background & Perspective on Dental Industry
● Establishing a Culture
● Crises as Silver Linings
● Ups and Downs in Business
● Being Committed to the Path
● Fueling Growth
● Pain Points
● Iconic Environments
● Creating an Experience
● Millennial Dentists
● 5 Year Plan
○ Executing Growth & Impact
○ Being a Leader Who Curates other Leaders
● Strategic Focus Quarterly
○ Praise & Recognition
○ Accountability
○ Aspirations
○ Reflection
● Audit Where You Are
● Peter Diamandis
● Transformative Dentistry
● Closing
References
Tweetable
You Might Be Smarter Than Me, But You’re Not Smarter Than My Entire Team
When People are Running They Drop Things
You Didn’t Land on Top of the Mountain, You Climb There
Character is the ability to make that worthwhile commitment once the emotion of making the commitment has passed
If You Have a Big Enough Reason “Why” You Can Accomplish Anything
Arrows Pointing Out, Not Arrows Pointing In
If I Don’t Take Control of My Calendar, Someone Else Will
If it’s Not a Hell Yes, it’s a Hell No
Text ‘bulletproof’ to 33777 to stay in the know about all things Bulletproof, and buy the book HERE!
Bulletproof Dental Practice Podcast Episode 147
Hosts: Dr. Craig Spodak & Dr. Peter Boulden
Guest: Ali Oromchian
Key Takeaways
References
Tweetable
"Now we have one thing that’s common uniting us all as human beings--we have a virus that doesn’t care if you’re woman, man, gay or straight, transgender, it doesn’t matter what group you find yourself categorized in, you’re part of the human race. There’s only one race, everything else is culture. This is a time to look to your neighbors and your coworkers and your teams and take solace in the relationships that we’ve built" Dr. Spodak
Text ‘bulletproof’ to 33777 to stay in the know about all things Bulletproof, and buy the book HERE!
Bulletproof Dental Practice Podcast Episode 146
Hosts: Dr. Craig Spodak & Dr. Peter Boulden
Text ‘bulletproof’ to 33777 to stay in the know about all things Bulletproof, and buy the book HERE!
Bulletproof Dental Practice Podcast Episode 145
Hosts: Dr. Craig Spodak & Dr. Peter Boulden
Guest: Dr. Bruce Baird
Key Takeaways
● Introduction
● Dr. Baird on Choices in his Dental Career
● Learning from Mistakes
● Ramp Up Production
● Millennial Generation Dentists
● You Are Responsible to Your Team & Their Families
● How to Run a Business : Know Budget to Actual
● How to Budget For Staff Salary : PRODUCE MORE
● Marketing
● Compassionate Finance & Abella
● Being a Productive Dentist
● Fixed VS. Growth Mindset
● Buying Paper
References
Dr. Marc Cooper on Bulleproof podcast
Productive Dentist Academy
Tweetable
Pain is a good motivator and a great educator. -Dr. Boulden
Energy is created for your mission over your position . -Dr. Spodak
You’re responsible to your team and their families to run a successful business. -Dr. Baird
I want patients who are trainwrecks. Why? Because I treat trainwrecks. - Dr. Baird
The thing that’s going to move the needle is creating awareness for what you do. -Dr. Boulden
Text ‘bulletproof’ to 345345 to stay in the know about all things Bulletproof, and buy the book HERE!
Bulletproof Dental Practice Podcast Episode 144
Hosts: Dr. Craig Spodak & Dr. Peter Boulden
Key Takeaways
● Introduction
● Hygienists’ Patient Rapport & Relationships
● Collections Growth in 2019
● Evolutions in Hygiene
● Purposeful, Passionate Hygiene
● Our Performance Benefits Our Patients’ Experience
● Bulletproof Hygiene
● Summit 2020
● Growth Mindset
References
If Disney Ran Your Hospital by Fred Lee
Patrick Bet-David Interview with Kobe Bryant
Tweetable
Position Versus Mission
A Rising Tide Floats All Ships
There is No Such Thing as Coasting
If You Like Where You Are, You Still Have To Grow
Leaders Grow Other Leaders
Text ‘bulletproof’ to 345345 to stay in the know about all things Bulletproof, and buy the book HERE!
Bulletproof Dental Practice Podcast Episode 143
Host: Dr. Craig Spodak
Key Takeaways
● Introduction
● Leadership & Keeping Your Team Engaged
● Psychology of Being a Practice Owner
● Craft Your Own Practice
● Conscious & Subconscious Leadership
● Summit 2020
● “Get Real”
References
Dental Practice Heroes podcast
Turn The Ship Around by L. David Marquet
Tweetable
Be Emotionally Aware
Don’t Hijack Anybody’s Vision
That Which You Appreciate, Appreciates
Text ‘bulletproof’ to 345345 to stay in the know about all things Bulletproof, and buy the book HERE!
Bulletproof Dental Practice Podcast Episode 142
Hosts: Dr. Craig Spodak & Dr. Peter Boulden
Guest: Brannon Moncrief
Key Takeaways
● Introduction
● Shift in DSO Mindset
● Disconnect in Valuations - Where is the Tipping Point?
● EBITDA
● What’s Motivating You to Sell to a DSO?
● Destination Addiction
● Rate of Acceleration
● Group Practice Models - Stability Over Time
● Inconsistency & Ability to Do Dentistry at Scale
● Acquisition
● Positioning for the Future
● DSO or Broker? Be Aware
● Bored to Breakdown
● The Duct Tape DSO
● Brannon @ Summit 2020
References
Tweetable
It Doesn’t Have Value TO THEM, it Doesn’t Mean it Doesn’t Have Value to YOU
Ask Someone Why 3 Times - Unpack the Purpose
The Private Practice Model Has to Evolve to Survive
You Can Get Your Why Hijacked
Text ‘bulletproof’ to 345345 to stay in the know about all things Bulletproof, and buy the book HERE!
Bulletproof Dental Practice Podcast Episode 141
Hosts: Dr. Craig Spodak & Dr. Peter Boulden
Key Takeaways
● Introduction
● Refinancing Debt
● Shifting “Debt” Mentality- Performing Debt Versus Non-Performing Debt
● Write Down Your Debt and Manage, Pay Down Student Loan/Consumer Debt & Get it Off Your Spreadsheet
● Compounding Interest
● Mortgage Debt
● Financial Arbitrage
● Being the Beneficiary of Inflation
● Add EOY Principal Paid on Practice Loans and Debt to Your Annual Earnings
● “How to Get Rich”
● Final Thoughts
References
Bulletproof podcast with Peter Mallouk
Pat Bet-David on Iran: YouTube
Tweetable
Having Your Money Work For You
Inflation Happens
It’s Like A Savings Account With a Due Date
Keep Yourself Poor
When Banks Compete, You Win!
Text ‘bulletproof’ to 345345 to stay in the know about all things Bulletproof, and buy the book HERE!
Bulletproof Dental Practice Podcast Episode 140
Hosts: Dr. Craig Spodak & Dr. Peter Boulden
Text ‘bulletproof’ to 345345 to stay in the know about all things Bulletproof, and buy the book HERE!
Bulletproof Dental Practice Podcast Episode 139
Hosts: Dr. Craig Spodak & Dr. Peter Boulden
Guest: Dr. Miguel Stanley
Key Takeaways
● Introduction
● Aurum 2019
● Consistency
● Dr. Miguel Stanley Background
● Back to Basics
● Ethical Concerns
● Advances in Dentistry/AI
● Insurance
● Dental Industry Changes
● Defending Dentistry
● Amalgam
● Regulations
● Be Committed to Change
● What is Dentistry?
● Veneers
● Summit 2020
REFERENCES
Sapiens: A Brief History of Humankind by Yuval Noah Harari
Homo Deus: A Brief History of Tomorrow by Yuval Noah
The Bulletproof Practice: Your Epic Practice Begins Now by Dr. Peter Boulden & Dr. Craig Spodak
TWEETABLE
The difference between the guys that make it and the guys that don’t is consistency
If you live by people’s praise, you’ll die by their criticism
There are assholes everywhere in the world
#DentalHooker
Dentists Need to Recognize Good Dentists More Often
Make Dentistry Great Again
Dentistry is a Consumer Product
We Do the Best With the Current Data Set That We Have
Text ‘bulletproof’ to 345345 to stay in the know about all things Bulletproof, and buy the book HERE!
Bulletproof Dental Practice Podcast Episode 138
Host: Dr. Craig Spodak
Key Takeaways
● Introduction: It’s YOUR Choice
● Insurance Companies Commoditize the Dentist
● Insurance is Advertising, You Pay Into Perpetuity
● Insurance Can Cover Less Than Remarkable Performance
● Know Your Treatment Acceptance Rate and GET IT UP
● You and Your Team Add the Value
● Authenticity and Energy
● Owner Mindset--Own Your Results, Don’t Make a Global Problem
● Call Your Patients!
● Experience
References
Tweetable
Own Your Results
Be Remarkable
Text ‘bulletproof’ to 345345 to stay in the know about all things Bulletproof, and buy the book HERE!
Bulletproof Dental Practice Podcast Episode 137
Host: Dr. Peter Boulden
Key Takeaways
● Celebrate Your Wins because Success Leaves Clues
● Analyze your Losses, Audit Your Learning
● Macroview
● The 4th Industrial Revolution
● Gerd Leonhard
● S.W.O.T.
● Focus on Your Superpower
● Create Some Goals that Light You Up
● Set Micro Goals that Add Up to the Macro
● Get an Accountability Partner(s)
● Be Committed to Continual Growth
● Closing
References
Tweetable
Be Committed to Continual Growth
Celebrate Your Wins because Success Leaves Clues