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Bulletproof Dental Practice

Dentistry is evolving - Is your practice BULLETPROOF? Marketing. Systems. Leadership. Proven strategies to grow your practice with co-hosts Dr. Peter Boulden and Dr. Craig Spodak.
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Jul 17, 2024

The Bulletproof Dental Podcast Episode 356

HOSTS Dr. Peter Boulden and Dr. Craig Spodak

DESCRIPTION

In this conversation, Peter and Craig discuss the advice they would give to themselves as dental school students or new dentists. They emphasize the importance of taking care of oneself, including getting regular massages, maintaining core fitness, and having a concierge doctor for personalized healthcare. They also discuss the value of regular testing, such as the GRAIL test for detecting microscopic cancers and the MTHFR test for methylation issues. They touch on the importance of posture and mental fitness for dentists, the need for effective communication skills, the value of focusing on one's strengths rather than weaknesses, and the significance of leadership in dental practices. They also mention the upcoming Bulletproof Summit and the possibility of having a representative from the Ritz-Carlton speak about customer service.

TAKEAWAYS

  • Take care of yourself and prioritize self-care, including getting regular massages and maintaining core fitness.

  • Consider having a concierge doctor for personalized healthcare and attention.

  • Regular testing, such as the GRAIL test and the MTHFR test, can provide valuable insights into your health.

  • Practice good ergonomics to prevent back pain and other physical issues.

  • Be aware of the potential health risks associated with mercury exposure in dentistry. 

  • Maintaining good posture and mental fitness is crucial for dentists.

  • Effective communication skills, including the ability to read body language and tailor conversations to individual patients, are essential.

  • Rather than trying to improve weaknesses, dentists should focus on their strengths and surround themselves with a team that can compensate for their weaknesses.

  • Leadership skills are vital for dental practice success, and dentists should continually work on developing their leadership abilities.

  • The upcoming Bulletproof Summit will provide valuable learning opportunities for dentists, including a potential session on customer service by a representative from the Ritz-Carlton.

CHAPTERS

00:00 - Introduction and Background

03:11 - The Importance of Self-Care

08:55 - Taking Care of Your Physical Health

14:49 - The Value of Regular Testing

19:18 - Preventing Physical Strain and Injury

24:04 - Focusing on Strengths: The Key to Success

28:23 - Applying Ritz-Carlton's Customer Service Expertise to Dental Practices

REFERENCES

Bulletproof Mastermind

Bulletproof Summit 2024

 

Jul 11, 2024

The Bulletproof Dental Podcast Episode 355

HOSTS: Dr. Peter Boulden and Dr. Craig Spodak
 
 
DESCRIPTION
The conversation explores the advantages and disadvantages of DSOs (Dental Service Organizations) compared to solo dental practices. We’ll discuss the operational efficiencies of DSOs, including better lab fees, insurance negotiations, procurement of supplies, technology, and data utilization as well as highlight the importance of the patient experience and the potential for solo practices to excel in this area. The conversation delves into the challenges faced by solo practitioners, such as high team salaries and the pressure to compete with DSOs.  Peter and Craig emphasize the need for private practice owners to adapt and innovate in order to stay competitive. They also discuss the impact of student debt on private practice ownership and the role of technology in improving dental practices. 
 
TAKEAWAYS
  • DSOs have operational advantages in terms of lab fees, insurance negotiations, procurement, technology, and data utilization.
  • Solo practices can excel in providing a superior patient experience.
  • Solo practitioners should focus on improving operational efficiencies and reducing expenses to level the playing field.
  • Mergers between solo practices can provide economies of scale and enhance competitiveness.
  • The DSO model may face challenges due to the pressure for short-term returns and the potential fallout from a changing economic landscape. Private practice owners need to be aware of the changing landscape of dentistry and the rise of dental service organizations (DSOs).
  • The high amount of student debt limits options for private practice ownership and partnerships.
  • The Bulletproof Summit and Bulletproof Mastermind offer valuable opportunities for learning and growth in the dental industry.
 
 
CHAPTERS
00:00 - Reuniting and Discussing the Rise of DSOs
04:10 - The Advantages of DSOs: Operational Efficiencies and Technology
14:12 - The Importance of the Patient Experience in Solo Practices
17:09 - Challenges Faced by Solo Practitioners: Team Salaries and Competition
22:26 - Potential Solutions: Mergers and Long-Term Strategies
27:38 - The Future of DSOs: Challenges and Opportunities
30:45 - Adapting to the Changing Landscape of Dentistry
32:13 - The Impact of Student Debt on Private Practice Ownership
33:34 - The Role of Technology in Improving Dental Practices
35:23 - The Value of the Bulletproof Summit and Mastermind
 
REFERENCES
Bulletproof Mastermind
Patient Prism
Bulletproof Summit 2025
Jun 26, 2024

The Bulletproof Dental Podcast Episode 354

 

When Should I Expand?
 
HOSTS: Dr. Peter Boulden
GUESTS:  Dr. Dwight Peccora and Dr. Trey Tippit
 
DESCRIPTION
Pete, Dwight, and Trey discuss the importance of understanding when it's the right time to expand and how to determine the right metrics to make that decision. We emphasize the need to consider factors like utilization rate, infrastructure, and cash flow when deciding to expand. We also explore the challenges of balancing work and personal life during the expansion process. 
 
TAKEAWAYS
  • Understanding when to expand a dental practice is crucial for growth and success.
  • Metrics like utilization rate, infrastructure, and cash flow can help determine the right time to expand.
  • Balancing work and personal life during the expansion process is a challenge that requires open communication and support from family and team members.
  • Having a clear vision and goals for the expansion can help guide decision-making and prioritize resources.
  • Regularly tracking and analyzing key metrics can provide valuable insights and inform expansion decisions. Consider utilization rate, capacity, and future growth when deciding to expand a dental practice.
  • Cannibalization can be a strategic move in expanding a practice.
  • Continuous learning and skill development are essential for success in dentistry.
  • Building strong relationships and team bonding can contribute to practice success.
CHAPTERS
00:00 - Introduction and Setting the Context
11:59 - Understanding the Craftsman Mentality in Dentistry
21:50 - Determining Utilization Capacity and Expansion Readiness
27:43 - Defining Utilization Capacity and Tracking Metrics
31:36 - Considering Utilization Rate and Capacity
33:01 - The Inspiring Example of Innovative Dental
34:23 - The Importance of Continuous Learning and Skill Development
37:33 - Factors to Consider in Expansion Decisions
43:07 - Utilization Rate and Multi-Location Practices
44:40 - Leveraging Existing Practices for Patient Count Growth
46:15 - The Strategy of Cannibalization in Market Domination
50:14 - Building Strong Relationships and Team Bonding
 
REFERENCES
2024-2025 Bulletproof Mastermind
Jun 20, 2024

The Bulletproof Dental Podcast Episode 353

HOSTS: Dr. Peter Boulden and Dr. Craig Spodak
 
DESCRIPTION
On this Episode we’re re-capping our  2024 Bulletproof Summit- the energy and feedback,  importance of paying attention to one's body, and the need for educational platforms and team-building events. We also discuss the challenges of being a business owner and feeling overwhelmed, as well as the importance of team engagement and buy-in.  We’ll shift to pricing strategies and the concept of designing fees based on desired earnings and the importance of setting fees based on what you want to earn and not just following industry standards. The conversation touches on the challenges and constant learning involved in dentistry, as well as the importance of investing back into the business to create more capacity and serve the community better.
 
TAKEAWAYS
  • The summit was a highly energizing and successful event, with positive feedback from attendees.
  • Paying attention to one's body and incorporating practices like biohacking can enhance overall well-being and performance.
  • There is a need for educational platforms and team-building events specifically designed for dental teams.
  • Business owners often feel overwhelmed and become the bottleneck in their own progress. Engaging and empowering the team is crucial for growth.
  • Pricing strategies should be based on desired earnings and the value provided, rather than arbitrary benchmarks.
  • Designing fees with first principles thinking can lead to better profitability and case enrollment. Set your fees based on what you want to earn, not just industry standards
  • Be less egoic about your fees and more realistic about your income goals
  • Having a community of like-minded individuals is invaluable for collaboration and feedback
  • Dentistry is a constant learning process and there is always more to learn and improve upon
  • Investing back into your business can create more capacity and better serve the community
 
CHAPTERS
00:00 - The Energizing and Successful Summit Experience
03:19 - The Need for Dental Team Educational Platforms
08:59 - The Role of the Business Owner in Growth
13:44 - Designing Fees Based on Desired Earnings
15:31 - Using First Principles Thinking in Fee Design
19:50 - Dynamic Pricing in Dentistry
22:20 - Challenges and Learning in Dentistry
27:26 - The Value of Community
33:52 - Investing Back into the Business
 
REFERENCES
Jun 5, 2024

The Bulletproof Dental Podcast Episode 352

 
HOSTS: Dr. Peter Boulden 
GUESTS: Dr. Trey Tippit and Dr. Dwight Peccora
 
DESCRIPTION
The conversation covers the challenges and considerations of hiring and onboarding dental associates, as well as the impact of construction costs on practice expansion. Join us in discussing the decision-making process, financial implications, and the importance of finding the right fit for the practice. We'll also explore the concept of progress over perfection and the need for flexibility in hiring decisions. The conversation covers a range of topics related to hiring and onboarding dental associates, including the importance of hiring for the business rather than personal preferences, the need for balance and diversity in the practice, the role of continued education and mentorship, and the value of creating leverage through hiring. 
 
TAKEAWAYS
  • Hiring and onboarding dental associates requires careful consideration and flexibility.
  • Construction costs have a significant impact on practice expansion and decision-making.
  • The concept of progress over perfection is important in the hiring process, and it's essential to be open to different candidates.
  • Financial implications and the need for a thorough decision-making process are key factors in hiring dental associates. Hiring for the business, not personal preferences
  • The importance of balance and diversity in the practice
  • The role of continued education and mentorship in onboarding
  • Creating leverage through hiring
  • The significance of trust transfers and vulnerability in the onboarding process
 
 
CHAPTERS
00:00 Soaring with Sea Planes and Construction Costs
03:13 The Impact of Construction Costs on Practice Expansion
15:22 Automated reviews versus personalization
25:08 The Thoroughbred Associate
31:21 Interviewing associates
42:49 Blue Ocean Strategies in Dentistry
46:57 Training New Dentists during Onboarding
54:15 Bulletproof Summit 
 
 
 
 
REFERENCES
Bulletproof Summit 2024
 
May 29, 2024

The Bulletproof Dental Podcast Episode 351

 

HOSTS: Dr. Peter Boulden & Dr. Craig Spodak
GUESTS: Paul Vigario
 
DESCRIPTION
Join Dr. Peter Boulden and Dr. Craig Spodak in a captivating conversation with Paul Vigario, Founder of Surf CT. Explore the trio's longstanding friendship, their journeys in dentistry, and the imperative of thinking innovatively in the field. Discover insights on the dental industry's landscape, financial hurdles, and the power of data-driven choices. Paul delves into the future of dentistry, advocating for brand-building, streamlined systems, and embracing technological advancements. Uncover strategies for designing visionary practices, fostering exceptional patient experiences, and achieving extraordinary success in dentistry. Don't miss this enlightening discussion!
 
TAKEAWAYS
  • Long-standing friendships in dentistry can create deep bonds and support during challenging times.
  • The dental industry is worth $200 billion and is controlled by corporations that prioritize shareholder interests over those of dentists.
  • Dentists often face financial challenges and may not realize the true profitability of their practices.
  • Data-driven decision-making is crucial for dentists to make informed choices and avoid unnecessary expenses.
  • The future of dentistry may involve the continued growth of corporate dentistry and the need for dentists to break free from unnecessary expenses and control by corporations. Build a brand that stands for something and implement systems to power that brand.
  • Stay up-to-date with advancements in design and technology in dental offices.
  • Ask smarter questions and be aware of the potential for extraordinary success in dentistry.
  • Create a positive patient experience by eliminating noise and focusing on productivity.
  • Focus on relationships while also implementing systems that enhance the patient experience.
 
 
CHAPTERS
00:00 - Long-standing Friendships and Memorable Experiences in Dentistry
04:02 - The Size and Control of the Dental Industry
08:07 - Financial Challenges Faced by Dentists
11:44 - The Importance of Data-Driven Decision-Making
29:35 - Asking Smarter Questions and Achieving Extraordinary Success
34:41 - Creating a Positive Patient Experience
38:57 - Balancing Relationships and Systems
 
REFERENCES
Bulletproof Summit 2024
May 22, 2024
The Bulletproof Dental Podcast Episode 350
 
HOSTS: Dr. Peter Boulden & Dr. Craig Spodak
 
 
DESCRIPTION
Deciding on Practice Ownership: Risk or Reward? Join Dr. Peter Boulden and Dr. Craig Spodak as they tackle a critical decision: buying a dental practice. With a net profit of $188,000 and a 40% associate earnings, is it a smart move? Explore the nuances of practice ownership, from analyzing historical data to navigating projections. Dive into the risks, rewards, and personal impacts of this pivotal choice. Plus, gain invaluable insights on financial literacy, learning from mistakes, and the future of dentistry. Don't miss this enlightening discussion! 
 
TAKEAWAYS
  • Buying a dental practice should be carefully considered, weighing the risks and rewards.
  • Analyzing historical data is crucial in evaluating the true value and potential of a practice.
  • Relying solely on projections can be misleading and may not reflect the actual performance of the practice.
  • Consider the key man risk and the impact on personal cash flow and lifestyle before making a decision.
  • Owning a practice may not be the best option for everyone, and alternative investments should be explored. Learning from mistakes is crucial for personal and professional growth.
  • Dental schools should provide more education on business and entrepreneurship.
  • AI can be used as a tool for financial analysis and contract review in dentistry.
  • Investing in real estate can be a game-changer for dentists.
  • Financial literacy is essential for long-term success in the dental profession.
 
CHAPTERS
00:00 - The Temptation of Practice Ownership
02:02 - Analyzing Historical Data vs. Projections
07:56 - The Downside Risk of Buying a Practice
18:14 - Lack of Business Education in Dental Schools
19:13 - AI in Dentistry
20:09 - Investing in Real Estate
23:23 - The Changing Landscape of AI
25:37 - The Importance of Financial Literacy
28:10 - The Potential of Real Estate Investment
29:27 - Sharing Personal Stories
30:49 - The Value of Dental Summits
31:27 - The Power of Execution
 
 
REFERENCES
Bulletproof Summit
Bulletproof Dental Practice
May 16, 2024
The Bulletproof Dental Podcast Episode 349
 
HOSTS: Dr. Peter Boulden & Dr. Craig Spodak
GUESTS:  Dr. Dwight Peccora & Dr. Trey Tippit  
 
DESCRIPTION
Our Fearsome Four explores the advancements in AI, specifically focusing on the launch of GPT-4 and its potential impact on various industries. We discuss examples of how AI can disrupt education, customer service, and language translation. The conversation highlights AI technology's exponential growth and improvement and its potential to transform various aspects of our lives.  Additionally, we tackle the need for regulations and consent in implementing AI in dental practices.
 
TAKEAWAYS
  • AI technology, particularly GPT-4, is advancing rapidly and has the potential to disrupt various industries.
  • Examples of AI applications include AI tutoring, customer service, and language translation.
  • AI has the potential to revolutionize dentistry and improve patient experiences.
  • The exponential growth and improvement of AI technology suggest that it will continue to transform various aspects of our lives. AI technology is advancing rapidly and has the potential to greatly impact the field of dentistry.
  • AI can be used for call analytics, note summarization, and financial analysis, among other applications.
  • Implementing AI in dental practices can improve productivity and efficiency, allowing professionals to focus on providing a better patient experience.
  • AI should be seen as a tool that augments human capabilities rather than replaces them.
  • Regulations and consent are important considerations when implementing AI in dental practices.
 
CHAPTERS
00:00 - Introduction
03:11 - AI Disrupting Education
05:30 - AI Revolutionizing Dentistry
07:15 - AI in Customer Service
09:06 - AI Handling Calls in Dental Practices
13:32 - AI's Impact on Travel
16:09 - The Future of AI
20:40 - Advancements in AI Technology
25:40 - Addressing the Pain Point of Writing Notes
30:06 - Using AI to Analyze Financial Documents
32:16 - Tips for Prompting AI Correctly
36:08 - The Potential Impact of AI on Dentistry
43:02 - Closing Remarks
 
 
REFERENCES
Bulletproof Summit
Bulletproof Dental Practice
May 9, 2024
The Bulletproof Dental Podcast Episode 348
 
HOSTS: Dr. Peter Boulden & Dr. Craig Spodak
 
 
DESCRIPTION
Join Craig and Peter as they discuss rural practices in rural versus urban area and the challenges and advantages of practicing in rural markets. Also, a concerning trend in dentistry: the rise of non-dentist veneer technicians, or 'near-techs.' These individuals, with minimal training, are illegally placing veneers on patients using nail supplies and acrylic. Craig and Peter express their frustration with the lack of protection for the dental profession and the potential harm caused by these unqualified practitioners.
 
TAKEAWAYS
  • Rural dentists are three times busier than dentists in urban areas, highlighting the demand for dental services in rural markets.
  • The rise of non-dentist veneer technicians, or 'near-techs,' is a concerning trend in dentistry, as these individuals are illegally placing veneers on patients with minimal training.
  • The dental profession needs better protection and advocacy to prevent the proliferation of unqualified practitioners and ensure patient safety.
  • The commoditization of dental services and the race to the bottom on pricing can undermine the quality of care and patient outcomes.
  • Dentists should be aware of these trends and actively advocate for the profession to maintain high standards and protect patient well-being.
 
CHAPTERS
00:00 - Introduction and Reflection on Progress
03:02 - The Busy Rural Dentist
13:25 - The Rise of Non-Dentist Veneer Technicians
 
 
REFERENCES
Bulletproof Summit
Bulletproof Dental Practice
May 2, 2024
The Bulletproof Dental Podcast Episode 347
 
HOSTS: Dr. Peter Boulden & Dr. Craig Spodak
GUESTS:  Dr. Sulman Ahmed
 
DESCRIPTION
This week's episode of the Bulletproof Dental Practice podcast welcomes Dr. Sulman Ahmed, Founder, Chairman, and CEO of DECA Dental Group. Discover Dr. Ahmed's expertise in building a patient-centered organization with around 200 locations across nine states. Learn from his leadership insights and personal career achievements, including prestigious awards like EY Entrepreneur of the Year and Glassdoor's Top CEOs. Don't miss this opportunity to gain valuable insights from a trailblazer in the dental industry.
 
TAKEAWAYS
  • Hard work, perseverance, and vulnerability are key to achieving success.
  • Success is a journey, and it takes time and continuous growth to reach new levels.
  • Giving back and helping others is a fulfilling way to create a legacy. Fatherhood can take different forms and evolve over time, with each individual having their own parenting style and experiences.
  • The dental investment market is facing challenges due to high interest rates and the need for a proven track record of success.
  • Consolidation in the dental industry is increasing, with more dentists joining group practices and DSOs.
  • The future of dentistry looks promising for those who are passionate about providing quality care and are aligned with the values of the profession.
  • It is important for dentists to focus on their core competency in dentistry and seek partnerships that align with their values and goals.
  • Business training should be incorporated into dental school curricula to better prepare dentists for the realities of running a practice.
  • Dentists should embrace their strengths and seek support from others to fill in the gaps in their knowledge and skills.
  • The joint venture model can be a beneficial approach for dentists looking to partner with others and expand their practices.
  • The dental industry is experiencing a shift towards valuing quality of care and differentiation, rather than just focusing on revenue and valuations.
  • The future of dentistry will be shaped by factors such as competition, costs, negotiation with payers, and the ability to differentiate and provide value to patients.
 
CHAPTERS
00:00 - Introduction and Background
03:10 - The Journey to Success
08:36 - The Importance of Hard Work and Vulnerability
13:37 - Balancing Work and Life
23:30 - The Impact of Family and Fatherhood
31:57 - The Increasing Trend of Consolidation in Dentistry
36:07 - Focusing on Core Competency and Partnerships
40:02 - The Importance of Business Training in Dental Education
41:34 - Embracing Strengths and Seeking Support
46:10 - The Benefits of the Joint Venture Model
49:33 - Valuing Quality of Care and Differentiation
52:57 - Factors Shaping the Future of Dentistry
 
 
REFERENCES
Bulletproof Summit
Bulletproof Dental Practice
Make Them Smile, Dr. Sulman Ahmed
Apr 26, 2024

The Bulletproof Dental Podcast: Bonus Episode!

HOSTS: Dr. Peter Boulden & Dr. Craig Spodak
GUESTS:  Chase Howard
 
DESCRIPTION
BREAKING NEWS! Join us as we welcome Chase Howard for an impromptu bonus episode to discuss the recent news surrounding the FTC and non-compete agreements. 
 
TAKEAWAYS
  • The FTC is attempting to ban non-compete agreements, which could have a significant impact on the dentistry industry.
  • Existing non-compete agreements will still be enforceable until the employee leaves the practice.
  • Non-solicitation agreements may become more important for protecting patient and staff retention.
  • The ban does not apply to the sale of practices or certain high-level executives.
  • Dentists should consider revisiting their associate agreements and focusing on other protections such as training costs, non-disclosure agreements, and protecting intellectual property.
 
CHAPTERS
00:00 - The FTC's Attempt to Ban Non-Compete Agreements
06:54 - Exceptions to the Non-Compete Ban: Sale of Practices and High-Level Executives
 
 
REFERENCES
Bulletproof Summit
Bulletproof Dental Practice
Chase Howard



Apr 25, 2024

The Bulletproof Dental Podcast Episode 345

 

HOSTS: Dr. Peter Boulden and Dr. Craig Spodak
GUESTS: Dr. Trey Tippit and Dr. Dwight Peccora
 
DESCRIPTION
In this episode, our Fearsome Four is back in full force as we discuss the state of dentistry in 2024 based on data from Dental Intel. We explore topics such as the stability of practices, the impact of inflation on the industry, and the increase in cancellations and no-shows. We emphasize the importance of tracking key performance indicators (KPIs) and implementing strategies to improve patient engagement and reduce no-shows. We also highlight the need for dentists to focus on their mental and emotional well-being to navigate the challenges of running a dental practice.
 
TAKEAWAYS
  • The state of dentistry in 2024 shows a stratification, with top performers doing better than ever and bottom performers struggling.
  • The average practice is experiencing more cancellations and no-shows than ever before, which can be attributed to factors such as lack of patient engagement strategies and deprioritized hygiene programs.
  • Hygiene reappointment percentage is a crucial metric that indicates the stability of a practice and its future success.
  • Mitigating no-shows can be challenging, but implementing systems such as confirmations, scheduling goals, and charging fees for missed appointments can help reduce their impact.
  • Dentists should focus on their mental and emotional well-being to navigate the challenges of running a dental practice and maintain stability in their business. Accountability is crucial in dental practices to ensure that protocols are followed consistently.
  • Creating scarcity in appointment scheduling can increase patient compliance and reduce no-shows.
  • AI technology has the potential to streamline dental workflows and improve diagnostic capabilities.
  • The upcoming summit is an opportunity to learn about the latest advancements in dentistry.
 
 
CHAPTERS
00:00 - Introduction and Reunion
09:03 - Hygiene Reappointment Percentage
15:03 - Mitigating No-Shows and Improving Patient Engagement
35:49 - The Value of Scarcity in Scheduling
42:28 - The Role of AI in Dentistry
 
REFERENCES
Bulletproof Summit 2024
Dental Intel
Apr 17, 2024

The Bulletproof Dental Podcast Episode 344

HOSTS: Dr. Peter Boulden 
GUESTS: Dr. Trey Tippit and Dr. Dwight Peccora
 
Join us as we break down the well know Harvard Business Review: "Who's got the Monkey" and apply it to the world of delegation, boundaries, and time management in the dental practice. We explore the concept of 'monkeys' - those pesky tasks or problems we delegate to others - and provide invaluable insights on effective delegation strategies and problem-solving techniques. From setting clear expectations to fostering open communication, we'll uncover the keys to preventing monkeys from taking over your work life. Get ready to empower yourself and your team to tackle challenges head-on while maintaining a healthy work-life balance.
 
TAKEAWAYS
  • Delegation is essential for effective management and growth in any organization.
  • Setting boundaries and managing expectations are crucial for preventing tasks and problems from becoming overwhelming.
  • Clear communication and time management are key to successful delegation.
  •  Taking ownership of one's responsibilities and empowering others to take ownership of theirs leads to a more efficient and productive workplace. Set a structured time to address problems and have conversations with the team.
  • Avoid discussing important matters over email or text messages.
  • Assign a specific time and level of responsibility for each task or problem.
  • Leaders should empower their team and encourage independent thinking.
  • Maintaining a healthy work-life balance is crucial for personal and professional growth.
  • Building and selling small dental practices can be a successful business model. There are different approaches to scaling dental practices, with some dentists opting for a decentralized network and others choosing centralization and consolidation.
  • Outsourcing certain aspects of dental practice operations, such as revenue cycle management, can help streamline processes and improve efficiency.
  • The future of AI in dentistry holds promise, but the technology is still evolving and its full potential has yet to be realized.
  • The dental industry may experience a Renaissance in the coming years, with increased investment and consolidation.
  • Collaboration and learning from others in the industry, even those with different approaches, can lead to valuable insights and growth opportunities.
 
 
CHAPTERS
00:00 - Introduction and Nostalgia
01:31 - Fitness and the Importance of Taking Care of Your Body
06:17 - The Story of 'Whose Monkey Is It?'
09:10 - The Rules of Managing Monkeys
16:25 - Limiting Time and Setting Boundaries
24:01 - Structured Time and Problem-Solving
28:30 - Effective Communication: Face-to-Face vs. Email
30:11 - Assigning Time and Responsibility for Tasks
32:38 - Empowering the Team and Encouraging Independent Thinking
34:22 - Maintaining a Healthy Work-Life Balance
41:11 - Building and Selling Small Dental Practices
47:58 - Introduction and Different Approaches to Scaling Dental Practices
48:30 - The Role of Outsourcing in Dental Practice Operations
52:02 - The Potential for a Dental Industry Renaissance
01:06:23 - Collaboration and Learning from Diverse Perspectives in Dentistry
 
REFERENCES
Bulletproof Summit 2024
Dental Students use code: BPSTUDENT for your discount!
Apr 10, 2024

The Bulletproof Dental Podcast Episode 343

HOSTS: Dr. Peter Boulden and Dr. Craig Spodak
 
TAKEAWAYS
  • Comprehensive diagnosis is essential, but effective delivery of treatment plans is equally important.
  • Recording consultations can help dentists improve their presentation skills.
  • Fear of rejection and discomfort can hinder effective enrollment.
  • Empathy and understanding the patient's perspective are crucial in the enrollment process.
  • Body language and context play a significant role in treatment presentations. Use patient-benefited language and avoid technical jargon to effectively communicate with patients.
  • Record frequently asked questions and provide videos or resources to patients prior to consultations.
  • The belief set and confidence of the doctor are important factors in patient acceptance.
  • Storytelling and leadership can engage patients and build trust.
  • Avoid talking to patients in a supine position and consider using consultation rooms for treatment presentations.
  • Establish a smooth patient handoff process to ensure continuity of care.
 
CHAPTERS
00:00 - Introduction and Reflection on the Podcast
02:04 - Updates and Speaking Engagements 
03:01 - Enrolling More Dentistry and Student Discount
04:06 - Personal Experience with Lecture at Dental School
07:42 - Dental Summit and Booking Hotel Rooms
09:04 - Importance of Enrolling Dentistry
12:00 - Saying More vs. Comprehensive Diagnosis
13:20 - Recording Consultations for Self-Improvement
18:08 - Fear of Rejection and Sweaty Back Conversations
21:44 - Importance of Body Language and Empathy
25:09 - Context Matters in Treatment Presentation
27:14 - Patient-Benefited Language
29:39 - Recording Frequently Asked Questions
30:00 - The Belief Set and the Confidence of the Doctor
32:41 - Storytelling and Leadership
39:45 - Consultation Rooms vs. Treatment Rooms
45:29 - Patient Handoff Process
 
REFERENCES
Dental Students use code: BPSTUDENT for your discount!
Apr 3, 2024

The Bulletproof Dental Podcast Episode 342

GUESTS:  Dr. Trey Tippit and Dr. Dwight Peccora
 
TAKEAWAYS
  • Understanding the differences between acquisitions and startups is crucial in making informed decisions.
  • Financial factors such as revenue, debt-to-revenue ratio, and cash flow play a significant role in acquisitions.
  • Operational efficiencies and utilization rates are key metrics to consider in underperforming practices.
  • Determining the purchase price based on body count can help in evaluating the value of an acquisition. Body count, or the active patient count, is an important metric to consider when evaluating an acquisition.
  • Different metrics, such as average production per patient visit, can provide insights into the efficiency of a practice.
  • Addressing attrition and periodontal disease is crucial in maintaining patient retention and improving overall oral health.
  • Using effective verbiage and communication techniques can help navigate uncomfortable conversations with patients and team members.
  • A letter of intent (LOI) is a non-binding agreement that outlines the terms and conditions of an acquisition, and it is important to clearly communicate expectations and components in the LOI. Negotiating the deal involves discussing important components such as non-compete clauses.
  • Due diligence is crucial and should include reviewing financial data, evaluating equipment and IT systems, and assessing the team and culture of the practice.
  • Using memorandums of understanding (MOUs) and letters of intent (LOIs) can help facilitate the acquisition process.
  • Phasing in changes after the acquisition can help build trust and retain the team.
  • Learning from mistakes and continuously improving the acquisition process is essential.
 
CHAPTERS
00:00 - Introduction and Overview
00:58 - The Importance of Understanding Acquisitions
08:08 - Factors to Consider in Acquisitions
11:50 - Identifying Acquisitions
14:46 - Analyzing Financials in Acquisitions
23:31 - Utilization Rate as a Key Metric
28:35 - Determining Purchase Price Based on Body Count
31:14 - Different Metrics for Evaluating Efficiency
34:13 - Evaluating the Value of a Practice
36:08 - The Impact of Attrition in Acquisitions
45:33 - The Importance of Verbiage in Uncomfortable Conversations
51:29 - The Significance of a Letter of Intent (LOI)
57:34 - Negotiating the Deal
58:33 - Important Components to Include
01:02:07 - Using MOUs and LOIs
01:03:12 - Due Diligence Overview
01:05:18 - Day One Priorities
01:06:19 - Phasing in Changes
01:12:20 - Continuing the Discussion
01:19:09 - The Learning Process
 
 
REFERENCES
Mar 27, 2024

The Bulletproof Dental Podcast Episode 341

HOSTS: Dr. Peter Boulden & Dr. Craig Spodak
GUESTS:   Dr. Trey Tippit and Dr. Dwight Peccora
 
TAKEAWAYS

AI has the potential to revolutionize dentistry by analyzing documents and providing financial insights.

Dentists can benefit from AI tools like chat GPT and copilot for financial management and analysis.

Business education is crucial for dentists to succeed in managing their practices and making informed financial decisions.

The transition from clinical dentistry to business ownership requires a shift in mindset and the acquisition of business skills.

Minimizing student loans and financial planning are essential for dentists to achieve financial freedom and career opportunities. Debt can be a useful tool for dentists, but it requires a strategic mindset and the ability to manage it effectively.

Board complaints are a common occurrence in dentistry and should not be seen as a reflection of a dentist's skills or abilities.

Malpractice insurance provides support and protection for dentists in the event of a board complaint or legal issue.

Dentistry is a numbers game, and mistakes and failures are inevitable. It is important to learn from these experiences and continue to grow.

Effective communication and collaboration are essential skills for dentists to succeed in their profession.

Leadership training is crucial for dentists to effectively manage their teams and create a positive work environment.

Dentists should be open to exploring different career paths and options within the field of dentistry.

Appreciating and celebrating the achievements of your team members can help foster a positive work culture and improve team morale.

 
CHAPTERS
 00:00 - Introduction and AI in Dentistry
 03:17 - The Need for Accessible Legal and Financial Advice
 05:33 - The Five Things They Should Have Taught You in Dental School
 07:15 - The Transition from Clinical Dentistry to Business Ownership
 12:09 - Minimizing Student Loans and Financial Planning
 18:03 - The Importance of Financial Management in Dentistry
 19:47 - The Importance of Occlusion and Dentures
 20:32 - Minimizing Student Loans and Financial Planning
 26:01 - Different Perspectives on Debt and Financial Management
 30:57 - The Mindset of Dentists
 32:24 - Understanding Board Complaints and the Role of Malpractice Insurance
 35:17 - The Numbers Game of Dentistry
 37:25 - The Importance of Communication and Collaboration
 40:06 - Leadership Skills in Dentistry
 42:02 - Dealing with Failure and Mistakes
 46:20 - Exploring Different Career Paths
 52:26 - Appreciating and Celebrating Your Team
 
 
REFERENCES
Bulletproof Summit
Bulletproof Dental Practice
Mar 20, 2024

The Bulletproof Dental Podcast Episode 340

HOSTS: Dr. Peter Boulden & Dr. Craig Spodak
GUESTS:  Randy Smith
 
TAKEAWAYS
Quality sponsors are crucial in real estate investments to ensure success and minimize capital loss.
Investing in real estate should be a long-term strategy focused on steady cash flow and high-quality deals.
Diversification is important in real estate investing to spread risk and maximize returns.
Tax advantages, such as depreciation, make real estate investing an attractive option for wealth accumulation.
Supporting charities, such as Warrior Sailing, can provide a sense of fulfillment and make a positive impact.
 
Chapters
00:00 - Introduction and Favorite Places
00:30 - Different Types of Real Estate Investment
05:42 - The Challenges of Direct Ownership
08:20 - Why Real Estate is a Wealth-Building Asset
09:16 - Different Types of Real Estate Investments
21:47 - The Importance of Diversification
23:34 - The Risks and Rewards of Real Estate Investing
27:48 - Educational Resources
36:36 - The Importance of Proper Pricing
40:19 - The Role of Sponsors in Real Estate Deals
44:19 - The Value of Dividend Stocks
46:41 - The Importance of Quality Tenants
49:21 - The Value of Real Estate Reproduction
56:31 - Tax Advantages of Real Estate Investing
59:56 - Real Estate Investment Education
01:09:17 - Opportunity to Invest in Future Deals
01:14:31 - Supporting Charity: Warrior Sailing
 
REFERENCES
Bulletproof Real Estate
Warrior Sailing
Bulletproof Summit
Bulletproof Dental Practice
Mar 13, 2024

 The Bulletproof Dental Podcast Episode 339

GUEST: Brian Colao
 
TAKEAWAYS
  • The dental industry is experiencing a shift towards same store growth as M&A activity becomes more constrained.
  • Understanding your EBITDA is crucial for practice growth and valuation.
  • Culture plays a significant role in practice value and patient satisfaction.
  • Innovation, technology, and AI are driving same store growth and improving patient care.
  • Joining a DSO can provide dentists with more opportunities for career advancement and financial stability. Working for a DSO can provide greater job security and protection against unpaid wages compared to private dental offices.
  • DSOs have better quality control measures in place, ensuring a higher standard of care for patients.
  • The dental profession is expected to become more consolidated, with DSOs accounting for a larger percentage of practices.
  • As consolidation increases, valuations are likely to rise due to decreased supply and increased demand.
  • The consolidation of the dental profession may pose an existential threat to insurance companies.
  • Market conditions, including interest rates and political factors, can impact deal flow in the dental industry.
  • Building a business that you don't want to sell can be a viable alternative to selling, but it's important to choose the right growth partner.
  • The DYKEMA Summit is an annual event that brings together dental professionals to discuss industry trends and best practices.
 
Chapters
00:00 - Introduction and Setting the Stage
01:19 - The Pulse of the Dental Industry
04:13 - The Importance of Knowing Your EBITDA
07:56 - The Changing Landscape of Dental M&A
12:43 - The Importance of Culture in Dental Practices
18:46 - The Transition to Same Store Sales Growth
23:05 - The Impact of Technology and AI in Dentistry
31:28 - The Advantages of Joining a DSO
34:43 - Benefits of Working for a DSO
35:49 - Quality Control in DSOs
37:03 - Consolidation of the Dental Profession
39:35 - Potential Threat to Insurance Companies
44:40 - Building a Business to Keep or Sell
49:43 - DYKEMA Summit
 
 
 
REFERENCES
Mar 6, 2024
The Bulletproof Dental Podcast Episode 338

HOSTS:
Dr. Peter Boulden & Dr. Craig Spodak
GUESTS:  Ophir Tanz
 
TAKEAWAYS
Ophir’s introduction and background
Applying powerful technology to industry
Identify early to treat accurately
Quality care beings with accurate diagnosis
AI can help dentists accurately diagnose conditions such as caries and periodontal lesions.
AI tools can enhance patient communication by providing visual aids and animations.
The future of dentistry will likely involve the integration of AI into routine dental practice.
 
CHAPTERS
00:00 - Introduction and Background
02:04 - The start of Pearl AI
06:25 - The need for AI in dentistry and the impact of AI in diagnosis and treatment acceptance
08:13 - Using AI to improve patient communication
09:33 - The importance of accurate diagnosis
19:11 - The future of dentistry and AI
25:11 - The Importance of Addressing Tooth Wear
28:00 - The role, future, and impact of AI in Dentistry
37:19 - The Role of AI in quality assurance
38:15 - closing remarks
 
 
REFERENCES
Bulletproof Summit
Bulletproof Dental Practice
Feb 28, 2024
The Bulletproof Dental Podcast Episode 337
 
HOSTS: Dr. Peter Boulden & Dr. Craig Spodak
GUESTS: Trey Tippit and Dwight Peccora
 
TAKEAWAYS

Exploring innovative ideas can lead to improvements in dental practice.

Dentistry as a service can enhance the patient experience and create a stronger connection with the practice.

Self-service dental offices can provide convenience and efficiency for patients.

Personalized video outreach can help retain patients and improve communication.

Addressing the issue of consolidation in the dental industry can benefit dentists and promote independent practices. Incentivizing the dental team for results can help maintain growth and motivate employees.

Utilizing a real-time incentive and bonus structure app can provide employees with up-to-date information on their performance and encourage them to achieve their goals.

Implementing a dashboard for real-time tracking can help dental practices monitor key performance indicators and make data-driven decisions.

Gamifying performance and tracking can create a sense of competition and motivation among team members.

Auditing systems and focusing on scalability can help dental practices build a strong foundation for growth.

Integrating AI technology into dental practices can streamline processes and improve efficiency.

Collaborating with influencers can be an effective marketing strategy for dental practices.

Preparing for the future of AI in dentistry involves staying updated on technological advancements and adapting to new tools and systems.

The emergence of mid-level dental providers can offer opportunities for expanded services and improved patient care.

Building relationships with physicians and increasing referrals can help dental practices attract new patients.

Creating a custom Tooth Fairy kit can be a unique and memorable gift for children losing their baby teeth.

Chapters
00:00 - Introduction
02:07 - Crazy Ideas for Dental Practice Innovation
03:18 - Dwight's Idea: Dentistry as a Service
05:28 - Trey's Idea: Self-Service Dental Office
08:18 - Peter's Idea: Personalized Video Outreach
19:35 - Craig's Idea: Fixing the Issue of Consolidation
30:14 - Incentivization of the team for results
34:19 - Gamifying performance and tracking
38:28 - AI integration and automation
40:21 - Utilizing influencers for marketing
45:21 - Preparing for the future of AI in dentistry
47:26 - The emergence of mid-level dental providers
53:00 - Increasing referrals from physicians
57:47 - Creating a custom Tooth Fairy kit
 
 
 
REFERENCES
Bulletproof Summit
Bulletproof Dental Practice
Feb 21, 2024
The Bulletproof Podcast Episode 336
 
HOSTS: Dr. Peter Boulden & Dr. Craig Spodak
GUEST: Dr. Trey Tippit
 
TAKEAWAYS

Building trust within a dental team is crucial for effective communication and collaboration.

Addressing conflicts directly and openly can lead to better understanding and resolution.

Commitment to the practice's goals and values is essential for team members to work together effectively.

Creating a culture of accountability helps ensure that everyone takes responsibility for their actions and tasks. Decentralization and accountability are essential as a practice scales.

Inattention to results can lead to stagnation and failure to grow.

Motivating the team and creating alignment are crucial for success.

Working on the business and involving the team are key aspects of effective leadership.

Chapters
00:00 - Introduction and Mastermind Retreat
05:57 - Common Themes in Dental Practices
08:21 - Absence of Trust
15:48 - Fear of Conflict
20:29 - Lack of Commitment
26:54 - Avoidance of Accountability
35:00 - The Bystander Effect and Decentralization
38:07 - Motivating the Team
39:38 - Creating Alignment and Accountability
43:11 - The Power of a High-Performing Team
44:24 - Announcement: Bulletproof Summit
 
 
REFERENCES
Bulletproof Summit
Bulletproof Dental Practice
Feb 14, 2024

The Bulletproof Dental Podcast Episode 335

HOSTS: Dr. Peter Boulden & Dr. Craig Spodak
 
GUESTS:  Leo and Zach
 
TAKEAWAYS
  • Dentists should have a basic understanding of SEO to avoid being taken advantage of by outside vendors.
  • User experience is a crucial factor in SEO, and dentists should focus on providing a seamless and valuable experience for their website visitors.
  • AI is becoming increasingly important in SEO, but it should be used as a tool for curation rather than a replacement for human input.
  • Dentists should be cautious of plagiarized content and strive to create original and valuable content for their websites. User experience and authority are crucial for generating valuable content.
  • Strategic marketing, which considers the synergy between different elements, is more effective than tactical marketing.
  • The four metrics to measure marketing success are: more eyes on the content, click-through rate, conversion rate, and sales.
  • Mastering topical relevance is essential for improving search engine rankings and attracting the right audience.
  • Simplifying the decision-making process and utilizing tools like Google Analytics and Search Console can lead to better marketing outcomes.
  • SEO plays a significant role in the success of a dental practice.
  • Empowering oneself with knowledge about SEO and digital marketing can lead to better decision-making and results.
 
CHAPTERS
00:00 - Introduction to SEO and its Importance
 
19:16 - User Experience as a Secret Weapon for SEO
 
25:45 - AI as a Key to Unlocking Search Engine Results
 
34:17 - Strategic Marketing vs Tactical Marketing
 
36:13 - The Four Metrics to Measure Marketing Success
 
37:12 - Mastering Topical Relevance
 
46:08 - The Importance of Google Analytics and Search Console
 
48:14 - The Impact of SEO on Business Success
 
49:09 - Empowering Yourself with Knowledge
 
REFERENCES
Dental SEO Boost
 
Bulletproof Summit
 
Bulletproof Dental Practice

 

Feb 7, 2024
The Bulletproof Dental Practice Podcast Episode 334
 
HOSTS: Dr. Peter Boulden & Dr. Craig Spodak
 
 
TAKEAWAYS
The dental industry is facing challenges such as a wage gap between dentists and hygienists, a changing market outlook, and the need to adapt to new technologies and consumer preferences.
 
Convenience, technology, and marketing play a crucial role in the success of dental practices, and the use of AI and automation can provide a competitive advantage.
 
The future of dentistry may involve a shift towards a hybrid model of acquisitions and de novos, with an emphasis on adding organizational value and creating a differentiated brand.
 
Partnerships can be beneficial if the right partner is chosen, but it is important to carefully consider the terms and goals of the partnership.
 
Job opportunities in dentistry exist, and dentists should consider their own goals and values when deciding on their career path.
 
 
 
REFERENCES
Bulletproof Summit
Bulletproof Dental Practice
Jan 31, 2024
 
The Bulletproof Dental Practice Podcast Episode 333

HOSTS:
Dr. Peter Boulden & Dr. Craig Spodak
 
 
TAKEAWAYS
  • Recognize the difference between real goals and mere wishes by observing changes in physiology.
  • Set specific and challenging goals to engage the brain's dopamine circuitry.
  • Write down goals in your handwriting to activate ancestral neural pathways.
  • Keep goals to yourself to avoid premature dopamine release and maintain motivation.
  • Visualize both success and failure to increase the likelihood of goal achievement.
  • Take advantage of peak motivation times, which occur 30 minutes, three hours, and 11 hours after waking.
  • Set moderately challenging goals and break them into 12-week tranches for increased motivation and progress.
  • Overcome procrastination by committing to five minutes of focused work on a task.
 
 
 
REFERENCES
Bulletproof Summit
 
Bulletproof Dental Practice
 
 
Jan 17, 2024
The Bulletproof Dental Podcast Episode 332
 
HOSTS: Dr. Craig Spodak
GUEST: Dr. Linda Edgar
 
KEY TAKEAWAYS
Introduction
Dr. Edgar’s journey to becoming the ADA President
The role of the ADA
ADA is focusing on improving connections, collaboration, and communication
Forsyth Institute Merger
What the ADA does for you including product testing, research, and insurance legislation
MLR Legislation and the Non-Covered Services Bill
Is there insurance and/or DSO influence on the ADA?
The rising cost of attending Dental School
Repayment loan programs
Ambassador Program
DSO Improvements
Emphasis on wellness
Webinars on-demand
ADA’s response to COVID
Craig’s feedback
 
 
REFERENCES
American Dental Association
Dr. Linda Edgar
Bulletproof Mastermind 
Bulletproof Summit 
Mighty Networks: Bulletproof Dental Practice
 
 
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